Our Policies

Returns & Refunds:

Thank you for shopping at www.oudalovaeventsdesign.com, we pride ourselves in our quality of fresh florals and plants. But if you are for whatever reason not satisfied with your flowers, please email or call us within 24 hours of your purchase  at info@oudalovaeventsdesign.com or call us at 416-871-5481.

Your item needs to have the receipt or proof of purchase. 

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us:

If you have any questions on how to return your item, contact us.

Terms of Service:

1. We require minimum 2 business days of notice to process an order.

2. We will deliver between the hours of 9:00 am - 2:00 pm or 5:00pm - 9:00 pm.

Privacy Policy:

See our privacy policy here.