Terms of Service

These Terms of Service are the terms and conditions upon which oudalovaeventsdesign.com ("we/us") make this website available to you. These terms and conditions govern your use of the www.oudalovaeventsdesign.com website.

Products

All products as depicted on this website are available for local delivery only. Certain flower products may be delivered in bud to ensure a longer life. All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice. In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 30 days after the intended delivery date. Photos and visual representation of products represent an overall style and look, which we may not be able to replicate in some instances identically. The overall design style will always be preserved. Seasons, market conditions, and availability may cause each arrangement to vary. We will always make sure that the whole scheme will match the aesthetic. Any substituted items will be of equal or higher value.

Prices

Prices listed within the www.oudalovaeventsdesign.com website are subject to change to accommodate the seasonal availability of some flowers. We reserve the right to change without notice, the price, or prices of any, or all products listed on the www.oudalovaeventsdesign.com website.

Orders / Payment

During the order process, you will be required to provide us with your complete personal details, including accurate postal code, together with those of the intended recipient and all necessary payment details. We accept payment by all major credit and/or debit cards. By clicking on the 'checkout' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms of Service and appearing anywhere on the www.oudalovaeventsdesign.com website.

Subscriptions

When you purchase a subscription for repeated deliveries, then you hereby authorize OED. and its service providers to bill your credit card for the amounts and at the intervals described on our "Subscription details" until you terminate your subscription, until the end of the service subscription period, or indefinitely if you decide to purchase an open-ended service subscription. In cases where your credit card expires, is canceled, is over the limit, or is otherwise declined for any reason, we will not continue to deliver flowers or renew your subscription service, though we may, but are not obligated to, contact you to notify you of the issue. We reserve the right to adjust pricing for any subscription in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes to your subscription will take effect on the next renewal date. Complimentary use of our vessels will be swapped out by our designer on every rotation. If vessels are not available for pick up two (2) consecutive rotations, you hereby authorize www.oudalovaeventsdesign.com to bill your credit card for the value of the vessels. Delivery every one (1) week happens every Monday. Delivery every two (2) weeks happens on the first and third Monday of each month. Subscription service is available to the following areas: Toronto, Vaughan, Etobicoke, Mississauga, Markham, Richmond Hill and Aurora.

Cancellation

If an order placed through www.oudalovaeventsdesign.com needs to be canceled, the cancellation must be made 24 hours prior to the delivery of the order. If the cancellation is received after the flower order has been delivered, no refund can be issued. Cancellations will not be accepted if an order is placed but the information provided prevents flower delivery (ex: a wrong office or home address). The customer can obtain new information so that the flower order can then be properly delivered using correct information. To cancel your flower order, please contact info@oudalovaeventsdesign.com